What Are the Key Features of a Good PSA Software?

In the world of logistics, there are many different types of software. Some focus on specific parts of the business, and others provide solutions for a wide range of needs. For example, the best PSA software gives you all the tools you need to run your operation smoothly and efficiently. Below is a list of features that must be included in any good PSA solution:

Comprehensive Business Management

One of the essential features of good PSA tools is their ability to manage all aspects of your business. Whether you have multiple locations, employees and customers or are just getting started, you will want a tool to keep track of everything.

Flexible Resource Scheduling

A good PSA software must be flexible enough to allow you to schedule resources in multiple ways.

You can schedule resources for a single shift, multiple shifts, or even several days at once. You can also schedule them for more than one week at a time—and if you use the software year-round (and many do), then it’s nice to be able to schedule your employees down months.

ConnectWise experts say, “The competitive landscape has made the window of opportunity for growing your business more challenging.”

Powerful Financial Management

A good PSA software should be able to manage multiple currencies, accounts and customers. It should also be able to manage multiple suppliers, locations and projects. The right solution will allow you to do the following:

  • Create complex financial structures that are easy to use
  • Easily calculate profit margins by customer, project or location
  • Keep track of finances in real time

Robust Reporting and Analytics

Reporting and analytics are two different but equally important parts of the PSA software. Many people equate these two terms, but they are different. Reporting is how you get your data in a valid format so it can be shared with others. So, analytics is what you do with that data once you have it – usually to glean insights into your business and make better decisions.

Easy Administration and Customization

A good PSA software will be easy to administer and customize. An administrator should be able to make changes as easily as possible without having to write code or navigate through complicated menus. In addition, a good PSA tool should allow for flexibility in how you want users to interact with the system—this can include offering multiple options for security clearance levels, user roles, access rights, and so on.

You’ll also want a tool that’s easy for developers on your team or in your organization—whether they’re experienced professionals or students working toward their degree in computer science —to use without extensive training.

PSA software is a powerful tool that can hugely impact your business. The key features of good PSA software will help you manage all the aspects of your company, from financial management to resource scheduling and reporting. You’ll also need easy administration and customization options, so your organization stays up-to-date with changing requirements in its industry.

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